Corporate Blog

Mar
24
0
POSTED BY Xchanging
ON 24 Mar 2014
IN GENERIC
0 COMMENTS

By Max Pell, Managing Director, UK Insurance Services

When Gartner say something is happening, I tend to pay attention. They tend to get it right, more often than not.

Feb
13
0
POSTED BY Xchanging
ON 13 Feb 2014
IN GENERIC
0 COMMENTS
By Jenna Richardson, Director of Sales, North American Insurance Services
 
The Grangemouth industrial dispute which came to a head in October 2013 was symptomatic of the highly competitive, truly global nature of today’s energy and utilities market.
 
Feb
13
0
POSTED BY Xchanging
ON 13 Feb 2014
IN GENERIC
0 COMMENTS
By Jenna Richardson, Director of Sales, North American Insurance Services
 
BPO established its reputation as a tactical choice for organizations attracted by labor arbitrage and process excellence. But customer expectations have changed and these benefits are now simply table stakes. Xchanging is planning for a future in which BPO is built upon innovation that adds value beyond cost savings – and this innovation will be driven by technology.